I completed InterNACHI’s Advanced Radon Measurement Service Provider course, and received my certificate. I had this on my website, and today I got a cease and desist email from NRPP. The course AND certificate clearly state AARST/NRPP on it. The course page, clearly says the 3 steps to becoming a certified radon tester. and says the course is AARST/NRPP approved. Why am I now in hot water because I listed this certificate on my website?
Dear Mr. Kincaid,
It has been brought to our attention that you are currently stating that you are AARST/NRPP certified on radon reports that you provide to homeowners once a radon test is complete. According to our records, you are not certified with NRPP, nor have you ever been certified with NRPP.
You are hereby ordered to Cease and Desist any and all references to this NRPP Certification from all marketing endeavors, business promotions, websites, job proposals, contracts and reports.
While the NRPP respects the need for business freedom, NRPP certifications for mitigation and measurement services are to individuals only. Any implication in websites and contracts that “certified” individuals are performing services when such individuals do not hold a certification in good standing constitutes an act of consumer fraud and damage to the NRPP reputation. Such damage extends to competing service providers in your market.
Aside from compliance with this notice, the only other acceptable option is to immediately obtain NRPP certification for all individuals that directly perform mitigation and testing services.
Should it be observed that appropriate action is not taken within 30 days of this notification, the NRPP will seek relief. There is a tangible value in citing certifications to customers that is built upon many years in developing the NRPP and the efforts of those that have made the investment in education and passed exams to demonstrate technical knowledge and skills to warrant certification.
NRPP Credentialing Coordinator