I had my office(America’s Call Center) call me last week telling me there was a builder that was infuriated with me and demanded that I call him immediately. I’m not to good at taking demands or orders from people now that I’m no longer in the military, especially people that aren’t even my clients, so I blew him off. My office called back again a few hours later saying the builder called back again and was still extremely pissed off while he proceeded to bash the hell out of me. He told them that if I ever stepped foot on or inspected another one of his homes that he would get violent with me and still demanded that I call him immediately. I still wasn’t going to give him the satisfaction of releasing some of his anger on me. I called the client who I actually did the inspection for and acted like I was just following up with them to make sure they were satisfied with everything. They were super nice and said they were more than satisfied and even thanked me for the detailed report. They did mention that the builder was disputing a window I wrote up as having a defective thermal seal. They said the builder claimed there wasn’t a thing in the world wrong with the window as it was brand new(new home) but they said they believed me.
Anyways, here’s a couple pics of the window which should prove my case without having to argue with the dumb-*** builder about it. I still haven’t called the builder but I’ve actually got some concerns over the comment he made about me never inspecting another one of his homes.
Does he actually have the authority to prevent me from inspecting one of his homes? What would you do in my shoes if you pulled up to a house and realized it was another one of the builders homes? How would you handle the situation?