Relatively new to the inspection world (been doing it for a little under a year now), and I performed a 4 point inspection for a gentleman a little over a month ago. I noticed that there were multiple damaged tiles on the roof. On the report itself I checked off that there were broken/damaged tiles and in the comments I included that there were some broken tiles but other than that the roof was satisfactory. I’m now being contacted by an account executive with an insurance service essentially asking me to alter the report, in their words, to “to something favorable”, just saying that the insurance carrier won’t accept the report due to the damage marked.
This feels like a red flag to me. If I alter the report and something ends up being wrong with the roof I feel like this will come back to bite me. This is the first time I’ve been contacted and asked to actually alter the report, is this normal? Has this happened to anyone else? How would you proceed? My brain tells me that it’s a bad idea to entertain it, but would like to get the opinions on some more seasoned inspectors.
Repair the tiles.
The “account executive” is asking you to commit fraud.
Perhaps he should put it in an email to you so he then can be reported to DFS.
Not to stir the pot, but I would say “depends”…
Are the tiles just cracked? Or are they broken and falling apart? Are there roof leaks?
With tile roofs, you have to consider that there are almost always cracks… and those won’t lead to roof leaks. They are not what protect the roof sheathing. The water proof membrane is.
I mention all minor cracks in a home inspection report, but I personally do not list them in the 4 point unless they are shattered, or has a roof leak. Even roofers don’t recommend replacing tiles with hairline cracks, they usually just caulk or seal.
