No I am not cancelling Santa Clause.
I arrived at an inspection the other day and the husband came out to tell me the inspection was cancelled the day before. What?
I explained that the day before I had spoken to his wife to confirm and she asked me if the fact that they were hanging a new light fixture in the master bath would “go against them.” I told her it would not as long as wires were capped off properly for safety. I may make note of the work being done but as far as my report went I would not make a big deal. I understood the improvement going on. I thanked her for her question and told her “see you tomorrow.”
Evidently, the husband did not want me to see the improvements being made. So, my question is, do you have a clause in your agreement for appointments cancelled within “X” time of the scheduled appointment? Do you charge a trip fee if you travel to the inspection site and were not notified in writing of the cancellation before hand? Do you let it go and apologize for the “misunderstanding?” :roll:
In this case I traveled one hour to the inspection on toll roads. For the record, I apologized for the miscommunication, shook his hand, gave him a business card and told him to call me when he was ready.
TIA for your comments.