Has anyone had dealing with a client that attempts to get out of paying for a service by attempting, defamation of your character. I preformed a Limited mold inspection on an Apt that the renter thought was mold killing her. The apt manager cleaned the coils and wall before I arrived and the air came back negative. I also took two swabs one in the AC duct and one on a 6”x3” spot under a piece of tape. One came back, the visible one under the AC unit. She wanted a report she could use to threaten the Apt. complex with. She did not get the results she was looking for so she began to discredit my company. This woman call the EPA, BBB, DPR, NACHI, ESA, MY CHAMBER, ICC, Dr Shane from ProLab, Book writers, anyone who will listen and who knows who else. She has lied to my associations saying I charged $600 and reneged on the deal when just the opposite happened as a good gesture on my part discounted her $25 for initial inspection and discounted $25 for to additional samples the total was $300 for a 2.5 hour inspection with 4 samples not including the time to type report on a 850 sq ft apt.
The Apt manager sent her an eviction notice for her continued harassment and she is not allowed to call the office. The check I received was dated two days after the inspection, when she said the funds would be there then. That was my fault to not check the date on check but I did not have a problem waiting 4 days but not weeks. She called 3 or 4 times a day telling how she will pay she says her boss would reimburse her, Then her boss would give me a credit card, then a priest will pay, then her boss and on and on after I requested her to just let me know when the funds would be available. After her boss called a week later and I told him I would not accept a credit card because and I did not want to loose $20 more dollars for service charges. Now, I’m having to clear my name with the truth and thanks to my use of e-mail most communications are documented.
Beware the lessons I learned from this are scary. I my have to start taking cash or swipe credit no checks. Also I need to screen my client better and not take every job because I need the money. Can anyone give some advice besides a bullet.