So a bit of a story here and i will try to offer as much onfortmatiln as possible; I have heard from a client this morning who claims “10’s of thousands of dollars” in damage that was not reported during inspection. I performed inspection in 8/2018 and client purchased home in 9/2018. She says that the mold in the crawlspace is terrible and needs fixed and she believes it may be in the walls, etc. And I need to send ‘her’ my insurance policy, to forward to her attorney, to make a claim.
A few thoughts I’ve had that I would like some feedback on, please.
- In our pre-inspection agreement, it states that client must notify us in writing within 7 days of taking notice of said defect: which clearly she has not, it’s been well over a year and she has been meeting with contractors and such since 5/2019. First I’ve heard of it was this morning in 2/2020.
- I feel that I should be communicating with her attorney and not her directly at this point, right? I don’t want to offer my insurance information to just any person that asks for it. Maybe I’m wrong.
- I am not a mold inspector and have never claimed to be. It states very clearly in our pre-inspection agreement that mold will not be included in my inspection.
- Finally, the crawlspace was not readily accessible at the time of inspection and that is what is in the report. The crawlspace was damp, small, and had various debris scattered throughout making it nearly impossible to inspect. All of this is noted in the report and was talked about at length during our post-inspection walkthrough.
I’ve done nearly 200 inspections and have not yet had this dreaded conversation. First time for everything, right? Any advice would be greatly appreciated.