Last February I purchased a Gateway tablet model M275 laptop from Computer Trends in Edmonton, Alberta, Canada.
I asked the salesman for a back up battery He told me to go to the gateway web site and I would have the battery in seven days.
No problem so I bought the tablet.
When I got to Gateway’s web site it would not take a Canada postal code so I got into a chat room discussion with Gateway. They refused to ship outside the USA. They gave me a phone number to call. They referred me to Mundo where I ordered the battery. A few days later UPS called and asked for my charge card number. After I gave it I asked for the cost to cross the border. UPS caller did not know but would have some one call me. Two days later UPS called and quoted the cost $59.00. By this time it was too late to cancel the order. So the $150.00 $US battery ended up costing $250.00. $C.
Last month I ordered an AC adaptor and Stylus and asked that the order be ship via US post. They shipped it UPS. When UPS called for charge card number I asked for the cost. Again they did not know so I told them to call back when they had the cost. They decided to return the order to mundo. To day they credited my account with 43.00 part of the original order cost of $101.00
Bottom line. Do not buy any gateway products unless you enjoy getting screwed by UPS and Munto because they refuse to ship to Canada or use any shipper other then UPS.
I will not buy Gateway again and I recommend that you also insist on parts being available at reasonable cost before you buy any products.:twisted: :twisted: