Heat Pump AC in Ca condo

In a condo I inspected in Mission Viejo Ca I set the AC at 55 degrees and after running for about 25 minutes it reached only 65 degrees. Question: do heat pumps not go as low as conventional AC condenser type systems?

Sorry, no where near enough information to answer your question. Outside temp, inside temp, RH, age/type/size of HVAC, size of unit, ductwork, filter condition, etc, etc.