HELP - dishwasher mishap

[ccbrands1]

@jfunderburk

Personally, I wouldn’t have cleaned up the mess. I’d have called the listing agent and advised them to send someone to clean up the flood.

i would have considered that had the mess been larger.
it was only a small puddle when i was there.

by the story i’m getting now from the realtor, small puddle is now a mere understatement.

[ccbrands1]

@lclark

CC
The bank will probably take care of it. They know it was an accident. You were just doing your job. When they turned on the water someone should have been their to check for leaks and make sure all appliances that use water were checked. This should have been done prier to your inspection. Of course they never do this. Like Brian said, Don’t roll over so quick.
Larry

amen, brother.

I’m sure all they did was turn the main valve on.

there was tons of air in all the lines.

[acox (Andrew Cox)]

It almost sounds as if someone turned it back on or at least messed with it… obviously, the realtor went back in if he saw this damage. At very least, I’d insist on checking out this damage to the floor and ceiling - and get lots of pics.

[ccbrands1]

@acox

It almost sounds as if someone turned it back on or at least messed with it… obviously, the realtor went back in if he saw this damage. At very least, I’d insist on checking out this damage to the floor and ceiling - and get lots of pics.

i’m curious as to why i should do this.

no one has officially occused me yet, but i’m expecting them to.

i’ve stayed way clear of that house since i found out.

i figured that going back would make me look like i’m not confident in my innocence.

opinions???

[bsumpter (Brian R. Sumpter)]

@ccbrands1

i’m curious as to why i should do this.

no one has officially occused me yet, but i’m expecting them to.

i’ve stayed way clear of that house since i found out.

i figured that going back would make me look like i’m not confident in my innocence.

opinions???

I am not certain I completely agree with this. In my not-so-humble opinion:

1. It may be in your best interest to re-inspect those area of the property where damage has been claimed before anyone else has an opportunity to effect “repairs”

2. Get a copy of any transfer disclosure statement.

3. If the property was using a type of SUPRA key for entrance, attempt to secure a copy of the access logs (I am told that the newer ones log use) to see who came after you left, and how many times.

And last…stay strong, not adversarial. If you know you acted correctly, and all was well when you left, do not let these people shake your confidence.

[ccbrands1]

@bsumpter

I am not certain I completely agree with this. In my not-so-humble opinion:

1. It may be in your best interest to re-inspect those area of the property where damage has been claimed before anyone else has an opportunity to effect “repairs”

2. Get a copy of any transfer disclosure statement.

3. If the property was using a type of SUPRA key for entrance, attempt to secure a copy of the access logs (I am told that the newer ones log use) to see who came after you left, and how many times.

And last…stay strong, not adversarial. If you know you acted correctly, and all was well when you left, do not let these people shake your confidence.

Bank has already hired someone for cleanup.
It’s happening right now, as a matter of fact.
No way to get there at this point.
They’re already talking $1000 for cleanup and new carpet pad.
Bank is **UPSET **and looking for someone to pay.
I know i’m not to blame and don’t plan on paying for this.

any advice on going forward?
how to handle the requests for me to pay this?

[rbyrd (Robin N. Byrd)]

Ok, let me just say - i’m not inspecting dishwashers! I always tell my kids I wish they could learn from MY life lessons…I’m choosing to learn from someone else’s now.
I’m sorry for your dilemma. I hope everything works out! and thanks for sharing.

[jfunderburk (Joe Funderburk, CMI)]

@ccbrands1

Bank has already hired someone for cleanup.
It’s happening right now, as a matter of fact.
No way to get there at this point.
They’re already talking $1000 for cleanup and new carpet pad.
Bank is **UPSET **and looking for someone to pay.
I know i’m not to blame and don’t plan on paying for this.

any advice on going forward?
how to handle the requests for me to pay this?

Wouldn’t hurt to get a written statement from your clients as to what they observed.

[bkelly2 (Brian Kelly, AZ Cert. # 60234)]

@ccbrands1

any advice on going forward?
how to handle the requests for me to pay this?

Follow the sage advice of former first lady Nancy Regan and, “Just say no”. Nice starting point in most negotiations.

My contract says I am to be notified of any claim/damage within 5 days and that I be afforded the opportunity to see what is damaged before any repairs are made.

[kshepard (Kenton Shepard, CMI)]

Hey that’s a pretty nice lookin’ chicken, Brian, platonically speaking.

After going back and forth about it, I finally put language in my report stating that NACHI Standards of Practice don’t require inspection of appliances but I will operate them at my discretion. If they look old or beat up, I don’t. I recommend they ask the seller about it’s functionality. Since it’s built in it should be covered by the disclosure statement.
Besides, operating a dishwasher doesn’t take any special training. Agents and buyers and sellers are all capable of operating a mop.

[bgraham (Bruce Graham, III, CMI)]

Why would they turn the main water off and not just the dishwasher, did your clients see that you emptied the dishwasher? Inquring minds want to know. Sounds like someone else came in and turn the dishwaser on after you. Do you have a good relationship with the realtor in question? bottom line always always take extra pictures of everything.

[ccbrands1]

@bgraham

Why would they turn the main water off and not just the dishwasher, guess the leak was so big, they didnt know exactly where it came from.

did your clients see that you emptied the dishwasher? clients witnessed that the leaking had stopped and that I cleaned up the puddle.

Inquring minds want to know. Sounds like someone else came in and turn the dishwaser on after you. Do you have a good relationship with the realtor in question? yes…with the buying agent…dont even know the selling agent. bottom line always always take extra pictures of everything.

:neutral:

[rray (Russel Ray)]

I will ditto Brian’s and Joe’s posts.

[kshepard (Kenton Shepard, CMI)]

Post this on your website (have attorney look at it first), Seller can sign and FAX it to you.

WATER DAMAGE WAIVER

Agreement to Hold Harmless for Damage Resulting from Inspection of Water-using Plumbing Fixtures AND Appliances.

Subject Property Address:_______________________________________________

Property owner: _______________________________________________________

My signature below acknowledges that I have read and understand the following:

The (insert the name of your company), hereafter known as Inspector, has advised me that the subject property may be subject to damage resulting from normal operation during testing procedures of plumbing fixtures and appliances utilizing water to perform their function. These appliances include but are not limited to indoor and outdoor faucets, plumbing valves, toilets, showers, bathtubs, dishwashers, clothes washers, hot water heaters and hot water boilers.

My signature below constitutes permission for the Inspector to perform testing procedures consisting of the operation of said appliances in a normal fashionand in bestowing permission I agree to hold the Inspector, its agents, and employees****
harmless and free from all liability and legal action relating to any damage resulting from the operation of such plumbing fixtures and appliances.
This waiver and release shall be binding on all my heirs, agents, assignees,
successors, and on any other person(s) who might otherwise be entitled to file suit
or make a claim on my behalf.

Client Signature_____________________________________ Date _________

[tneumann]

What are the percentages of sellers that actually get that back to you Kenton? Just curious…

[kshepard (Kenton Shepard, CMI)]

I just wrote it and posted it, Tony. I haven’t had a chance to try it, but as Russel Ray pointed out on another thread, the chances are probably thin. Maybe it’s a waste of time.

[rray (Russel Ray)]

See my follow-up response in that other thread.

[Scott_Schultz]

I like that disclaimer about operating the plumbing fixtures that Kenton wrote. Agreed that it would be tough to get that signed on its own but if you incorporate it into the inspection agreement, it might go over better as part of the larger document. It’s just a shame that we need to put this kind of stuff in. If we go to a house for an inspection and turn on the dishwasher, flush the toilet, whatever and a leak occurs and floods the place then shouldn’t the insurance company take care of things? why should the inspector be held responsible for doing what he/she is being paid to do?

[kgerhauser (Karl E. Gerhauser)]

Most of you are talking about not testing dishwashers, In Oregon it is a state requirement to run a dishwasher through a full cycle(we must do the same with all permanent appliances). This fact my help in your defense it is only prudent to test permanent appliances. Karl:D

[mcyr (Marcel Cyr, CMI)]

I don’t think I would call a Dishwasher permanent, it is just slid under the counter top and usually not even hooked up to the counter top.

Hell I don’t even know how to start mine. My wife does that. If I were to inspect them I would have to bring her with me due all the different Brands out there. ha. ha.

Marcel