My mother is not well so I am her power of attorney. I signed her up for Ambit with the understanding that she will be paying less for electricity, but to my surprise the monthly bills escalated from an average of $80 to $150. Up until this date, our bill has not been lower and we are not using any more electricity then we used before. I need to know what is my mother’s rights, because I believe Ambit need to be stand responsibility for its fraudulent and misleading advertising.
These high bills are causing us a hardship and currently there is a turnoff notice on our electric service. The bill for February has outstanding payments and the total is $454.31, our bill has never been this high.
Muriel of East Elmhurst, NY
Upon singning the contract with Ambit Energy in April, 2008, I was promissed savings of at least 1% a year on energy costs, furthermore Ambit Energy had promissed 12-14% promotional savings on the first two months’ bills and future competitive pricing on energy supply. As it turned out, not only did they not keep their promise, but they ended up costing me 3 times more in energy bills in the past 6 months, than the local energy supplier would have.
In September, 2008 I’d contacted Ambit Energy and demanded for them to stop supplying energy to my household, and requested a refund of frodulantly obtained moneys to no avail–they continue biling me. Ambit Energy had misrepresented themselves to me and many in the neighborhood by guaranteeing savings on energy costs, but in reality ending up costing me 3 times more the amount of the local energy market.
Ambit Energy had frodulantly billed me the amount of $1560.
Ivetta of Rego Park, NY