This is a nice new feature. You no longer have to go to the Home Gauge website to check if your clients have viewed your reports. Thanks Home Gauge.
**Automatic email notices! Now you can get an email each time one of these events occur: **
When a report is viewed the first time by a user
When a 3rd party views a report
When an agreement is agreed to
If a report is forwarded and when that person views it
This is another nice feature. I use HG Mobile all the time to view status/manage uploaded reports while I’m out and about. With this feature, HG will automatically let me know
Also, all of your customer notification emails are now in html. So, your emails can have your logo, picture, different colors, create backgrounds, etc. (If you use TRM, I think the creation of custom html notification email templates will be similar.) “Set it and forget it”
I understand that Linas…I was just pointing out that most inspectors just e-mail their reports as pdf attachments to their clients and they have the option of getting e-mail verifications as to when they receive the e-mail and when they actually open up the e-mail to look at the report already comes standard in e-mail applications.
However email recipients have the option to not have receipts sent or, to ask first if you want to send a receipt. Requesting it does not mean you will get it. I want verification that the report was actually viewed, not that the email was received.
This morning I received:
an email that my report has been viewed by the client
an email that the client had forwarded report to a 3rd party
an email that the 3rd party has viewed report
This information has always been accessible on my phone with HG Mobile, this is just an additional feature.