I’m sure you’ve thought of this but I’ll say it anyway. Is your whole staff using galaxy note 3 or similar platform? I only ask because I imagine that the bug is going to be specific to the device. anyway here we go again.
Using the TREC template if I enter
Foundations- if I click the orange ticket icon next to foundations I go to defect 1…it is already there and I do not need to edit this defect. If I tap the screen I am given 11 select action options.
If I select the 2nd option, “Add autocomment to new itemized item”, my list of autocomments comes up.
If I randomly choose an autocomment and insert as an itemized comment instead of displaying the text I just chose, the text from defect 1 is still displayed…and if I try and scroll through any of my comments using the arrow at the top right, the same text is displayed until I exit back to 1. structural systems.
As I stated before, this happens maybe 25% of the time during the course of an inspection.
I think the origin has to do with the actual tapping on the screen to get the list of options to pop up. When i do this, my phone leaves behind highlighted text, as if I want to copy and paste. I was thinking that this may be causing the problem.
I really don’t know how else to explain this…Linus summed it up with like three words…“not auto refreshing”…though I don’t think it is quite that simple because I can navigate through all of my itemized comments when this happens and it displays the same comment over and over, though if I take a picture the actual comment displays after saving the image.
let me know if you need me to give software data or version date or anything else to help you out.