Honeywell 8000 Thermostat Issues

I have a vision pro 8000 stat that when the system is powered up the display shows every icon & the installer set up is re-set. The stat is attached to a day & night VS 96% Furnace and has been operating in home for 2 years. I can take the head to the other system and it operates normally. I took the newer version on this control and installed it on the wall and it did the same thing then locked with the display asking for the date to be imputed but it would not respond. Even with the batteries out for over an hour the display was still lit up. The system is a dual fuel system & I’m using this control in place of a dual fuel kit. I was able to install a conventional stat on this unit and it functions properly any ideas?