The overhead conductors are in contact with the edge of the roof. Where they touch the roof, a sleeve has been installed to protect the wires. I have never seen this, and my gut tells me that this is a lousy homeowner fix, and not something that the POCO installed. Can someone confirm that this is, in fact, not an approved method of protecting the overhead service conductors? Also, should the client call an electrician or the POCO for repairs?