I need to change my companion device and suport is closed

Vendor Forums HomeGauge
1

What can I do?

My main device crapped out so I did my report on my phone and turns out the companion on my phone expired. I changed the license in the software but it says activation failed because the device id doesn’t match.\

EDIT:

Crisis averted, the software is giving me five days to register the new device. I can do my report and ill call Monday.

2

No issues

3

Hi Kevin,
If you need help this weekend email me Russell@homegauge.com

Thanks,

4

Appreciate it, I freaked out haphazardly and posted but luckily you guys had the 5 day leeway built in.

5

No problem. I think its 30 days but not sure why it said 5.

6