I need to change my companion device and suport is closed

What can I do?

My main device crapped out so I did my report on my phone and turns out the companion on my phone expired. I changed the license in the software but it says activation failed because the device id doesn’t match.\


Crisis averted, the software is giving me five days to register the new device. I can do my report and ill call Monday.

No issues

Hi Kevin,
If you need help this weekend email me Russell@homegauge.com


Appreciate it, I freaked out haphazardly and posted but luckily you guys had the 5 day leeway built in.

No problem. I think its 30 days but not sure why it said 5.