Originally Posted By: Chris Morrell
This post was automatically imported from our archived forum.
Brian,
I think that having *some* web presence is very important, especially if you're listed on a site, or in a searchable database. People put a lot of research into their homes, and that often includes the inspection. They like to have more than just a name and phone number, if at all possible. That's where the website comes in; They might end up contacting you through the phone, but, from what I can tell, they often feel more comfortable looking at your site to get a quick impression of you and your company. Some (especially younger) buyers also feel much more comfortable with the impersonality of online request pages and other forms of online contact.
Take the above with a grain of salt, though, because I *am* a web designer. 
Good luck,
--
Chris Morrell
Director of Information Technology
http://www.nachi.org/
