Internachi Home Energy Report

Has anyone used the energy report recently? The last 2 inspections I entered into it both came back recommending adding more insulation to the basement walls. Both had insulated walls (2x6) R=19. But in the report it says to add more insulation to achieve at least a R=11. What’s Up?

I have done a few experiment ones and they have all been relative. Have not had anything like that yet.

I use it, but I make sure my clients know that is an energy assessment and not a audit