# InterNACHI® Masterclass: Answer the Phone

**URL:** <https://forum.nachi.org/t/internachi-masterclass-answer-the-phone/168882>\
**Category:** Misc. Discussion\
**Created:** [August 10, 2020, 4:39pm UTC](https://forum.nachi.org/t/internachi-masterclass-answer-the-phone/168882 "2020-08-10T16:39:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jmicklin](https://sea2.discourse-cdn.com/internachi/user_avatar/forum.nachi.org/jmicklin/32/183748_2.png) [@jmicklin](https://forum.nachi.org/u/jmicklin)\
**Post date:** [August 10, 2020, 4:39pm UTC](https://forum.nachi.org/t/internachi-masterclass-answer-the-phone/168882/1 "2020-08-10T16:39:49Z")

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📞 A home inspector (or his/her staff) must always be available to answer the phone, and do it with a smile 😀. [Watch this video to learn ways to improve your communication when you answer the phone.](https://www.youtube.com/watch?v=mARgXzw7qII&list=PLKPEi6DdHVZy9N4-oWs4y73EFkDQON8gJ&index=145&t=0s)

🔦This video is excerpted from the free, online [InterNACHI® Master Class for Home Inspectors](https://www.youtube.com/playlist?list=PLKPEi6DdHVZy9N4-oWs4y73EFkDQON8gJ), which teaches home inspectors everything they need to know to run a successful business, including advanced inspection training, business essentials, and marketing strategies. The class also includes virtual coaching sessions with the instructor.

✅Take the Free, online InterNACHI® Master Class for Home Inspectors at [nachi.org/masterclass](http://nachi.org/masterclass)

[![12](https://global.discourse-cdn.com/internachi/original/3X/a/4/a46817ccdf53d4d302b2c7fe0c9837fac45fd10f.jpeg)](https://www.youtube.com/watch?v=mARgXzw7qII&list=PLKPEi6DdHVZy9N4-oWs4y73EFkDQON8gJ&index=145&t=0s)

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**Author:** ![ryoung7](https://sea2.discourse-cdn.com/internachi/user_avatar/forum.nachi.org/ryoung7/32/188798_2.png) [@ryoung7](https://forum.nachi.org/u/ryoung7)\
**Post date:** [August 10, 2020, 7:44pm UTC](https://forum.nachi.org/t/internachi-masterclass-answer-the-phone/168882/2 "2020-08-10T19:44:15Z")

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Answering the phone with a smile is valuable information. Answering the phone as a professional is critical in booking inspections. InterNACHI® Master Class will help propel beginners into being experienced inspectors and turn experienced inspectors into Master Inspectors.

InterNACHI, You’re The Best!