InterNACHI releases all new Issue Resolution system

General Inspection Topics Special Deals for InterNACHI Inspectors
1

It quashes most complaints, promotes annual maintenance inspections, and converts angry sellers into new clients.

Try it!

5 Likes
2

Very novel idea.

1: How long does a purposed complainant have after the home has/had been inspected?
2: Can the Issue Resolution system work if/when a complainant entered a litigation phase?

2 Likes
3
  1. Although some states have a statute of limitations for bringing legal action, anyone can start complaining about anything whenever they want. We’ve had consumers complain about inspections they had a decade ago.
  2. Generally no. It works best as a tool that prevents issues from getting to that point.
4 Likes
4

Interesting. Do you encourage NACHI members to direct customer complaints to this site?

5

Something I’ve learned about handling complaints for you guys and gals for 25 years…. consumers want two things:

  1. They want to vent.
  2. They want to hear from a third-party authority.

That’s partly why this system has worked for so many years.

3 Likes
6

Updated again today.