That’s a good article. I do plan architectural plan review and then violations for my city. I live in a high income area and I often write violations to people who are in the 1% and these people are not used to being taken to task.
I choose my words carefully.
If I know someone is lying (I usually know) instead of saying “your lying” I may say “the facts are different than what your claiming”, could you explain why? Even though I may have documents and even photos to back my report many times the homeowners just lie, even when its totally lame.
Language is a powerful ally when you know how to properly use it. Violations, home inspection reports can have less liability and be irrefutable if properly worded.
Good article, got me thinking.