iphone 6 locks up when uploading

Wondering if anyone has this issue. I did my first inspection on iphone mobile yesterday afternoon. When I tried to sync and upload to cloud, it gets stuck on “zipping files”

Emailed tech support last night and found out answers to android, but not iphone. Still waiting for response from tech this morning. Need to get this report out and was wondering if any of you have ever experienced this and might have a solution.

Hi Mike. Looks like you already got a hold of support this morning and got everything squared away!