Where is the existing license number recorded?
I need to update it am booked all week including Saturday and next week. Was dead in the water last week due to a marketing snafu. (long story)
Anywho the license is maintained by the company I work for that uses HIP.
Go to HIP site and submit a ticket…http://help.homeinspectorpro.com/
…That is your best chance.
Why did you lose it in the first place?
I just got a notification that it was due to expire. I use HomeGauge for my own business but I do 90% of my jobs via Yellow Hat Inspections. My boss paid for the license I guess maybe on a six month lease? Or there is some sort of confusion. One of his people are no longer with the company. I can only speculate.
Got a reply from Dominic.