Hi Chris,
I had a client today who couldnt sign her online agreement…it would not allow her to sign it and submit…is it because she is using a mac?
Ask her if she’s using Safari or Firefox, that will help Chris narrow things down. Might be a Safari issue.
It shouldn’t have anything to do with her being on a Mac… that whole system was designed and programmed on a Mac. Can you get a little information from her? What didn’t work? Did she get an error? Etc…