The thing is out of the box one day and I get a white screen when I turn it on. I take it out to the local Apple Store and on of the “Geniuses” [that’s what they are called] fixes it by doing something to it on the keyboard.
Next day, same thing. I call the store back and am transferred to someone in India. He gives me a couple of routines to run that involve variously, taking the battery out and restarting; holding down the shift key for a very long time, holding down the command, control and P ane R keys, all to no avail. He finally tells me that I need to reboot it from the disk that came with it. As far as I can tell, I don’t have that disk. [Though, possibly [probably] I do.]
He hangs up.
So I run the goofy Command, Control, P and R key again. And … the computer recovers.
But now it has fallen off the wagon again.