Originally Posted By: wspencer
This post was automatically imported from our archived forum.
To David Valley:
Thank you for replying to my post.
Actually, NCS charges a ridiculous $30 per account, not $20, but this amount is not in addition to any sum we are asked to collect. It's a one-time fee, for which we pursue your stubborn accounts by phone and by mail. Anybody who fails to pay you in a timely fashion gets their butt reported to the major credit bureaus.
No collection agency will guarantee you that they will collect on any given account. Most small-to-mid-size companies hold on to their delinguent accounts for way too long. They do this for an eminently rational reason---they don't want a collection agency retaining 33-50% of their hard-earned and well-deserved money. However, if you have 15 NCS pre-paid claim forms in your top drawer, you can turn debtors over to us, literally, the day after the account is past due. Also, agencies that work on a percentage (contingency) basis have zero incentive to work small balances. Why should they? They stand to keep half of the balance. They will 'cherry pick' the biggest, freshest accounts and ignore the rest. NCS provides the same level of service regardless of the age or size of the account.
Can NCS guarantee you that we will collect 100% of any particular account? No way! But please know that, more often than not, the only one losing is the debtor.