Originally Posted By: rray
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I am what is called a “controlled workaholic” at this point in my business career. That means that I work, work, work, but that I do take time off to play, play, play every once in a while.
I have two full-time inspectors and three part-time inspectors (full-time during the summer when we have 18 hours of daylight). So I'll talk about me as an individual full-time inspector.
My company in its first calendar year did 393 inspections, a little over one per day. My second-year goal is 800 inspections, a little under three per day. I and my inspectors work Saturdays, Sundays, evenings, and holidays, which might be why we did 393 inspections in our first year. Face it, this is real estate. Realtors and home buyers do not work 9-5; neither does my company. I don't push my employees as hard as I push myself, so I'll talk about me. I enjoy work, especially people work, and more specifically this industry.
I did three inspections on Christmas day last year, two on New Year's day, and three on Super Bowl Sunday. There are always people who are not interested in Christmas, Flag Day, Fourth of July, etc. I serve all Clients at all times. You want an inspection when? Meet me there!
I can easily do six inspections per day during the height of the summer if they are condominiums. Four SFR inspections is realistically the limit. Here's my typical work day:
Midnight to 2:00 a.m. - Work on something. You'll find a lot of my posts here and at inspectionnews.com will be early hours of the morning.
2:00 a.m. - 4:00 a.m. - Nap
4:00 a.m. - 6:00 a.m. - Work on something. See Midnight to 2:00 a.m.
6:00 a.m. - 7:00 a.m. - Nap
7:00 a.m. - 8:30 a.m. - Prepare for the day's inspections.
8:30 a.m. - ??? - Inspections, work, and 15-30 minute naps as allowed.
10:00 p.m. - Midnight - Nap
I recently did an inspection at 5:30 in the morning. Realtor and Client (and Client's family, I might add) met me out there. He was a Client from hell. Realtor informed me prior to the inspection that he was a Client from hell. He followed me around like a little three-month old puppy. Never seen anything like it in my life. During the eight-hour inspection (4800 SF and neglect, deferred maintenance, and flat-out destruction), I was able to determine what his push buttons were and I left them alone. I was also able to determine what his control knobs controlled, and I adjusted those to the setting where I needed them to be. By the end of the inspection, he was eating out of my hand. Then a couple of days later he e-mailed me with the best praised I have ever received. Unfortunately, he had the gall to sign his email "As always, Your Friend, Dale." Huh! I did my job and now "as always," he's my friend? Don't think so. And I wouldn't want him as a friend, quite frankly.
The nice thing about this industry is that I'm self employed. That means when I want to play, play, play, I can simply tell callers that "I'm all booked up that day." As I continue to reach my personal and corporate goals, I can do more "I'm booked up that day"s. Sometimes that statement will be legitimate, sometimes not. In all cases, though, think of the message that I am conveying when I state that "I'm booked up that day." Gosh, the Realtor thinks, he must be good. I better book the next available inspection with him. It works.
I try to keep enough people employed so that I can provide 24-hour lead times and provide 24-hour turnaround on their reports. I do as much of the work myself as I can; as I said, I like to work. I'm hyper (except after two Grande Raspberry Swirl margaritas at On The Border; then I'm sleepy). It's Friday evening. Maybe I'll go get sleepy. I only have two big inspections tomorrow.
Home inspections. . . .
One home at a time.