Radalink

Originally Posted By: sspradling
This post was automatically imported from our archived forum.



Has anyone had a problem with radalink? I’ve been using their equipment this year, and have been very pleased. Then today, I retrieved a monitor, tried to access the radalink website and could’nt open the page. I called the toll free number, and got a busy signal, kinda strange. After several tries, I got through and was told they were having trouble today. I’ve waited a couple of hours, still can’t access the website, and now when I call, I get a recording that says the number can’t be accessed from my area. Meanwhile, my client and his realtor are chomping at the bit for the results of the test, as the inspection window closes tomorrow. I really think this is an isolated incident, I’m just wondering if anyone that’s done business with them in years past has had any negative experiences like this.


Stu


Originally Posted By: dvalley
This post was automatically imported from our archived forum.



Stuart,


It's up and running now.

![](upload://me4MtRe3nGBGET8vgZY42XGj9kl.gif)


--
David Valley
MAB Member

Massachusetts Certified Home Inspections
http://www.masscertified.com

"Some cause happiness wherever they go; others, whenever they go."

Originally Posted By: rzimmerman
This post was automatically imported from our archived forum.



I am in class with Radalink in Tampa.


Terry, mentioned their T1 for their web was down. As far as he knew the phone sys was OK, but their faxing ability was not.

They were expection to be up soon.

Rob Z.


--
Rob Z.
www.RZinspections.com

Originally Posted By: sspradling
This post was automatically imported from our archived forum.



Whew, it’s all going again. Problems with the phone company in Atlanta. I’ve never had any problems before, and wouldn’t have jumped up and down if there had been a couple of days to play with. If all my business depended on the phone company, I’d been really upset. Here in Columbia, a backhoe operator nicked an underground cable and knocked out the phone service to 25,000 customers. The phone co. had a round the clock knitting crew working for almost a week. We assume the basics will always be there…


Thanks for the replys.


Stu.


Originally Posted By: mpatton
This post was automatically imported from our archived forum.



Radalink responded to customers with the following e-mail.


Quote:
Dear Radalink Customer:

We are sorry that you experienced a problem with our network for the past 24 hours and
are very appreciative of your understanding and patience. Unfortunately, our local
phone company had a problem that was not diagnosed and fixed with the needed
expediency and we were unable to avoid the technical inconveniences presented to you.
While we make every attempt to insure that our network and products perform up to the
highest standards, problems of the nature experienced today can occasionally occur, due
to our dependency in services whose performance is outside of our control. Again, we are
very glad to have you as customer and would like to thank you for giving us the opportunity
to continue serving you. Please feel free to give us a call to discuss any problems caused
for this service interruption caused by technical problems.

Very truly yours,
Dallas L. Jones

Radalink, Inc.
5599 Peachtree Rd.
Atlanta, GA 30341
800 295-4655



--
Michael Patton
AA Home Inspection
Serving Northern KY & Greater Cincinnati OH

AA@AAHomeInspection.net
www.AAHomeInspection.net

Originally Posted By: jcampbell
This post was automatically imported from our archived forum.



Coincidence… but I just tried to go on their site and they are down again… did a search and tried several different pages, but all down. Any news… I am looking to purchase one after the first of the year and hear many positive remarks about their systems. icon_cry.gif



Jeffrey S. Campbell


http://www.maineshomeinspector.com

Originally Posted By: ecrofutt
This post was automatically imported from our archived forum.



Jeff,


They lease but don't sell.

I like and use their system and machine.

The user's site is up. I was just on there checking a test.


--
Erby Crofutt
B4U Close Home Inspections
Georgetown, Kentucky

www.b4uclose.com

Originally Posted By: jcampbell
This post was automatically imported from our archived forum.



Thanks Erby,


Must be limited outage... I tried again and no luck... I will keep trying later

Happy Holidays ![eusa_wall.gif](upload://hILV5Z8gRVLwzVpRIDJEm01uB52.gif)


--
Jeffrey S. Campbell
http://www.maineshomeinspector.com

Originally Posted By: kmcmahon
This post was automatically imported from our archived forum.



Not working for me either. I want to find out more information on them. I’ve only been asked twice to do Radon testing , so not sure it’s worth it.



Wisconsin Home Inspection, ABC Home Inspection LLC


Search the directory for a Wisconsin Home Inspector

Originally Posted By: dvalley
This post was automatically imported from our archived forum.



Works for me…






David Valley


MAB Member


Massachusetts Certified Home Inspections
http://www.masscertified.com

"Some cause happiness wherever they go; others, whenever they go."

Originally Posted By: sspradling
This post was automatically imported from our archived forum.



Kevin,


The first 4 years in business, I was asked, like 4 times total, if I tested for Radon. It just wasn’t worth it for me to do it. Then this January, 3 out of the first 5 phone calls I got requested a radon test. What happened? Why the increase in requests? I dunno, but I farmed it out to another inspector. I decided then that someone was gonna be offering and getting paid to test for radon, it might as well be me. I checked EPA’s website, www.epa.gov and most of Missouri is listed as a moderate risk. About 1 of 5 homes I tested this year was higher than 4.0. I’ve done re-tests for both of the remediation contractors in my area, and I’m wanting to add another monitor in '05. It is a value added service and adds $ to my bottom line.


Stu


Originally Posted By: kmcmahon
This post was automatically imported from our archived forum.



What are the costs associate with Radalink? Training and equipment leasing?


I have Radon Sample containers from a lab, but just have never been asked to perform the sampling.


--
Wisconsin Home Inspection, ABC Home Inspection LLC

Search the directory for a Wisconsin Home Inspector

Originally Posted By: dacton
This post was automatically imported from our archived forum.



Happy Holidays to All!!! icon_cool.gif


I am also interested with Radalink, pricing ect. I am also wondering if anyone knows how the market for Radon Testing is in the Long Island, Metro NY and Westchester area.



Donald A. Acton


Acton Property & Environmental Inspection Services


North Massapequa, New York

Originally Posted By: sspradling
This post was automatically imported from our archived forum.



Kevin,


Check out radalink.com


They will lease a monitor on a monthly basis. They will provide training for customers. Check it out.


Stu


Originally Posted By: kmcmahon
This post was automatically imported from our archived forum.



Stuart, I already had checked out the site, thus the questions because I couldn’t find the answers on their site.


Thanks,

Kevin


--
Wisconsin Home Inspection, ABC Home Inspection LLC

Search the directory for a Wisconsin Home Inspector

Originally Posted By: jhagarty
This post was automatically imported from our archived forum.



Sun Nuclear Monitors.


http://www.sunnuclear.com/products/radon/Radon.asp?topmessage=Radon

For Purchase, Training & Calibration

http://www.gemmilllabs.com/


--
Joseph Hagarty

HouseMaster / Main Line, PA
joseph.hagarty@housemaster.com
www.householdinspector.com

Phone: 610-399-9864
Fax : 610-399-9865

HouseMaster. Home inspections. Done right.