I stopped using their software and they suspended access to the account after inactivity, Ok,. So I reached out to ask them how do I access the reports that are on their server I have 2 clients this week who have asked me to resend older reports. Of course they didn’t address that question but this was the response I received. I have heard that others have gone through this type of stuff with them before. Looking for some guidance here and would love to hear from Ben about his thoughts on it.
ReportHost has been forced to engage in a broad campaign of copyright enforcement to defend our intellectual property assets.
We have recently become aware of the fact that you are using ReportHost’s content outside of ReportHost. This is confirmed by the fact that you have had sample reports posted online that have included ReportHost’s content without permission.
You must immediately cease and desist using any of our content outside of the ReportHost system.
We would like to resolve this issue amicably with you, but we do want to be compensated for your unauthorized use.
We are willing to accept the $6/report that you would have paid us to use our content. Our estimate is that your company has written approximately 180 reports since leaving ReportHost, however, we await an accurate representation by you of the number of reports that your company has produced.
Though this is significantly less than we believe that we may be granted in a legal proceeding, as a fellow small business, we would prefer to forego, for both of us, the waste of time and money a legal proceeding would engender.
Please let us know within 5 business days if you would like to resolve this issue directly with us.
Thank you for your attention to this matter,
vm: (888) 248-2156