Originally Posted By: bnelson
This post was automatically imported from our archived forum.
I’ve been using InspectIT ReportPlus and creating some fantastic reports lately, but am ready to bring in the Palm software to help streamline things. I’ve had an endless battle trying to get the software loaded and working on my Sony Clie running Palm OS 5. Calls to the ReportPlus tech support have not helped, as the continuing answer is “You might have to uninstall InspectiIT from your PC, uninstall Palm for Desktop, then reinstall them in reverse order, and maybe do it four or five times before it really “sticks.”” Now, I’m no Bill Gates, but that sounds downright absurd, and having tried it nearly ten times now and still with error messages or an un-working installation each time, I’m about ready to start smashing things. Can anyone who uses this software offer a REAL, step-by-step solution to getting this software loaded and working? Do I need to revert to OS 4, as has been suggested by a colleague up here in Washington? I tell you, these thousand dollar software packages sure can piss a guy off. Thanks in advance for any help.