Reducing the probability of being sued by setting expectations.
What if NACHI.TV produced a video about “home inspections and setting expectations about what a home inspection is, is not, what is required of a home inspector, and what is not.”
We could have an InterNACHI Member be a guest inspector on the video, describing inspection restrictions during an actual on-site inspection. We could have another iN Member speak about the S.O.P. and what is important for the client to understand about the S.O.P. We could speak about what falls within the scope of a home inspection, and what lies beyond the scope. … That home inspectors can’t see everything. Inspectors are not responsible for unexpected future events, such as a leak from the dishwasher. Etc.
An inspector could put a link to the video from their website. An inspector could direct their client to the video, and the video can assist the inspector in setting the proper expectations.
It’s one thing to have your client read a piece of paper describing the what an inspection involves; it’s another thing to have a short, educational film about it.
What do you think? If we can produce a video that has the goal of setting client’s expectations… **would you put that video link on your website? That’s the question?
The video could be titled, “Consumer’s Guide to Understanding Home Inspections.”