# Shows as non-member

**URL:** <https://forum.nachi.org/t/shows-as-non-member/110931>\
**Category:** General Inspection Discussion\
**Created:** [November 3, 2016, 2:17am UTC](https://forum.nachi.org/t/shows-as-non-member/110931 "2016-11-03T02:17:03Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![wshaffer](https://sea2.discourse-cdn.com/internachi/user_avatar/forum.nachi.org/wshaffer/32/1184_2.png) [@wshaffer](https://forum.nachi.org/u/wshaffer)\
**Post date:** [November 3, 2016, 2:17am UTC](https://forum.nachi.org/t/shows-as-non-member/110931/1 "2016-11-03T02:17:03Z")

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I became a member of interNACHI in September, I was able to successfully view and post to all sections of the forum. Now it shows me as a non-member guest who is not affiliated in any way with interNachi. Also I had my logo and other info to show as my signature, now that is gone from my posts, I have sent an email to fast-reply… is this the best avenue to resolve this issue or is there something I’m missing??  
-wes

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**Author:** ![lkage](https://sea2.discourse-cdn.com/internachi/user_avatar/forum.nachi.org/lkage/32/347658_2.png) [@lkage](https://forum.nachi.org/u/lkage)\
**Post date:** [November 3, 2016, 2:24am UTC](https://forum.nachi.org/t/shows-as-non-member/110931/2 "2016-11-03T02:24:21Z")

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> [@wshaffer](#):
>
> I became a member of interNACHI in September, I was able to successfully view and post to all sections of the forum. Now it shows me as a non-member guest who is not affiliated in any way with interNachi. Also I had my logo and other info to show as my signature, now that is gone from my posts, I have sent an email to fast-reply… is this the best avenue to resolve this issue or is there something I’m missing??  
> -wes

Try logging out and closing the site, emptying your caches and logging back in.

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**Author:** ![wshaffer](https://sea2.discourse-cdn.com/internachi/user_avatar/forum.nachi.org/wshaffer/32/1184_2.png) [@wshaffer](https://forum.nachi.org/u/wshaffer)\
**Post date:** [November 3, 2016, 2:28am UTC](https://forum.nachi.org/t/shows-as-non-member/110931/3 "2016-11-03T02:28:16Z")

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> [@lkage](#):
>
> Try logging out and closing the site, emptying your caches and logging back in.

Thanks, I just tried that… still nothing. I wish I was better with IT stuff!

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**Author:** ![gromicko](https://sea2.discourse-cdn.com/internachi/user_avatar/forum.nachi.org/gromicko/32/58172_2.png) [@gromicko](https://forum.nachi.org/u/gromicko)\
**Post date:** [November 3, 2016, 6:08am UTC](https://forum.nachi.org/t/shows-as-non-member/110931/4 "2016-11-03T06:08:01Z")

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Wes, you changed your password to a very difficult one. Log out of the message board, then log back in but don’t let your cache enter your old password. Use your new one.

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**Author:** ![wshaffer](https://sea2.discourse-cdn.com/internachi/user_avatar/forum.nachi.org/wshaffer/32/1184_2.png) [@wshaffer](https://forum.nachi.org/u/wshaffer)\
**Post date:** [November 3, 2016, 11:26pm UTC](https://forum.nachi.org/t/shows-as-non-member/110931/5 "2016-11-03T23:26:20Z")

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Thanks Nick and Lisa, everything seems to be working now.

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**Author:** ![wshaffer](https://sea2.discourse-cdn.com/internachi/user_avatar/forum.nachi.org/wshaffer/32/1184_2.png) [@wshaffer](https://forum.nachi.org/u/wshaffer)\
**Post date:** [November 5, 2016, 1:19am UTC](https://forum.nachi.org/t/shows-as-non-member/110931/6 "2016-11-05T01:19:21Z")

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You guys are awesome, works like a dream.