Originally Posted By: rray
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We did a condo inspection at 6:00 this evening. The seller (sweet little ol’ lady) had no clue what a home inspection was and was visibly upset (understatement) about the whole process. She had a cute little rat terrier. I’m a dog person (actually just a pet person, but preference towards dogs). It took about ten minutes to calm her down and get her on our side. Both Realtors admitted after the inspection that they were impressed with our handling of her.
She (and Joey, her rat terrier) followed us everywhere, asked about everything we were doing, why we were doing it, and commented about it. Here's some of her statements:
"The dishwasher works beautifully."
"The oven works beautifully."
"Nothing leaks. Everything works beautifully."
"The water heater works beautifully."
You get the message.
We got to the washer (and we do inspect washers, dryers, and refrigerators when they are conveying). She told us, "The washer works beautifully." My partner said, "Oh, I couldn't get it to work." Wrong thing to say since she knew that everything worked beautifully.
"Well, dummy," she said, "you have to close the lid. And then you have to turn the water valves on." (The washer connections were metal braid rather than rubber hose; yippee!).
Partner said, "Well no one ever has metal braid at the washer and they sure don't turn the water on and off."
Her response is classic:
"Well, they're idiots."
Sweet little ol' lady was 93.
Home inspections. . . .
One home at a time.