I was at a property for thirty mins and I just completed the roof. When I got down and started the exterior I could hear the seller inside freaking out and talking to someone that I was there. The seller when I arrived seemed uneasy that I was there and kind of panicky. The appointment was scheduled, it was only me and the seller (a man of similar age and build). With in 5 mins of being outside he came to me with a phone with the actual owner of the home asking me to hurry and leave. I just replied I am sorry, if there is a issue I will just leave now and I’ll reschedule with the seller.
After talking with the buyer and explaining everything she said that we will try and reschedule. I requested the gentleman from before not be there if I am to go back to the home. I found over 20 issues with the roof and let her know that already. It seems like a reschedule is unlikely at this point. Should I offer a full refund or partial refund for the inspection? I know I should wait and see if it will be rescheduled but if not rescheduled should I offer the refund?