My bad. Yes, file complaint away.
OP says this is for a SFR, not a condo HO6 policy. I agree that there is a problem here somewhere with the agent or the carrier. The 1802 should be submitted and accepted, unless they want to do their own inspection on their dime.
It was also not disclosed what discounts the inspector was trying to show for this house. Was it Opening Protection???
Somehow I get the feeling they are looking for the NOA…