A home inspector (or his/her staff) must always be available to answer the phone, and do it with a smile . Watch this video to learn ways to improve your communication when you answer the phone.
This video is excerpted from the free, online InterNACHI® Master Class for Home Inspectors, which teaches home inspectors everything they need to know to run a successful business, including advanced inspection training, business essentials, and marketing strategies. The class also includes virtual coaching sessions with the instructor.
Take the Free, online InterNACHI® Master Class for Home Inspectors at nachi.org/masterclass