InterNACHI® Masterclass: Answer the Phone

:telephone_receiver: A home inspector (or his/her staff) must always be available to answer the phone, and do it with a smile :grinning:. Watch this video to learn ways to improve your communication when you answer the phone.

:flashlight:This video is excerpted from the free, online InterNACHI® Master Class for Home Inspectors, which teaches home inspectors everything they need to know to run a successful business, including advanced inspection training, business essentials, and marketing strategies. The class also includes virtual coaching sessions with the instructor.

:white_check_mark:Take the Free, online InterNACHI® Master Class for Home Inspectors at


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Answering the phone with a smile is valuable information. Answering the phone as a professional is critical in booking inspections. InterNACHI® Master Class will help propel beginners into being experienced inspectors and turn experienced inspectors into Master Inspectors.

InterNACHI, You’re The Best!