Hope this post finds you well.
Was the inoperable fireplace in the sellers declaration? Question shows intent to disclose defects.
Reach out to the previous clients.
Express your sympathy and remorse for their financial loss.
Explain, you do not operate appliances such as NG or LQ fireplaces. It goes against your SoP and is in fact listed in Limitations, Exceptions & Exclusions rules…
The inspector is not required to operate:
A. any system that is shut down.
B. any system that does not function properly.
C. or evaluate low-voltage electrical systems, such as, but not limited to: 1. phone lines; 2. cable lines; 3. satellite dishes; 4. antennae; 5. lights; or 6. remote controls.
D. any system that does not turn on with the use of normal operating controls.
E. any shut-off valves or manual stop valves.
F. any electrical disconnect or over-current protection devices.
G. any alarm systems.
H. moisture meters, gas detectors or similar equipment.
The reason being, if faulty, a system is likely shut down for a reason by the home owner.
Reply, they should bring this up with the vender/venders agent. Explain, was the inoperable fireplace in the sellers declaration?
Express your deepest sympathy and regret for their misfortune but they should bring this up with the vender. It is out of your hands.
When ever a fire place is present, recommend review by a licensed technician to insure safe operations. As well, the chimney inspected and swept prior use.