I did have 2 run ins with the Home Buy Back Program. Once in 2017 during my first few months. I missed a foundation issue and InterNachi bought the home back. No body knows about that in my area. It did not improve my business at all.
The other run in with the program was last year 2021 I was sued because they denied to buy the home back based on termites. It’s not included and I don’t fault Nick for it but my client saw the “Well Buy The Home Back if We Miss ANYTHING”
I did miss something so the clients lawyer thought I should be on the hook for the home buy back. In the end I only had to refund the inspection fee which the client refused and they dropped the case against interNachi as far as I know.