Customer Service and Communication for Inspectors Course

(Ben J. Gromicko) #1

This thread is dedicated exclusively for those students currently enrolled in the InterNACHI course titled, "Customer Service and Communication for Inspectors" located at www.nachi.org/customer-service-communication.

Students are free to pose questions and comments here and join in the conversation with other students. The thread will be monitored by the course instructor.

Contact: Director of Education, Ben Gromicko ben@internachi.org

Thank you.

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(David A. Trevino) #2

Interesting things in this course, such as the proper netiquette AND TO NOT USE CAPITAL LETTERS lol or text talk omg. What are we to do with ourselves oh and no sarcasm. Also, Interesting info on what the Office of consumer affairs says are the statistics on why clients stop using your services. Communication skills must be kept in the forefront I have forgotten about that skill lately. Wow lots of good information. you know what I heard once, "that your either green and growing or your ripe and rotting".

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(enorthe) #3

very cool, thanks

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(Justin R. Lantz) #4

Gotcha

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(William P. Hawkins) #5

Sounds liek an ineresting course. Loggin in now.

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(William P. Hawkins) #6

Well, obviously I can't spell or type. Sorry for the last post.

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(David A. Cook) #7

This course will be a nice little break from crawlspaces and service panels](*,)
Hopefully I can hone my customer service traits!:)

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(BABAR KHURSHID) #8

I am going to start this course,
thanks.

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(Nick Gromicko, CMI) #9

It's a good course for any businessperson to take, not just home inspectors.

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(David R. Bernier) #10

Very useful course thank you

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(Danese E. Taylor) #11

This course sounds like it would be applicable in any business , getting ready to find out.

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(Linda Eldon) #12

Looking forward to taking this course. Customer service is so important in every business, just can't learn enough about that!
Thank you, Linda

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(John Paul de Oliveira, GB-2 #86934 / AB #44580) #13

Great starting quote, sums up customer service, imo.
Thanks InterNACHI!

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(Bruce A. Nemanic) #14

I've been in business for 35yrs and again I learn something new. Thank you, InterNACHI

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(Anthony J. Paluzzi) #15

Is anyone taking the 40 hours in-class training in Jacksonville this month?

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(Larry Cashwell) #16

Just Starting

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(Mackey R. Migel) #17

I agree with david a cook

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(Dave Fetty, CMI) #18

Here we go thanks Ben

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(Dave Fetty, CMI) #19

Another fine course.
Thanks InterNachi for all you do
Dave

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(Russ L. Whitney) #20

starting the course

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