Inspection & Writing Assignment:
During this course I learned that texting or being on your phone during the course of an inspection can be something that your client finds unprofessional and may cause them to not give you a good review or recommend you to other clients.
Research & Writing Assignment:
During this course I learned that maintaining a professional and clean appearance is very important. You are a representation of your company and your product. It can be very critical to the success of your business and gaining other clients.
Inspection & Writing Assignment:
“my essay” I was told at a younger age by a gentleman you must fit the job description. This is very true for a first appearance. I am a professional residential painter and perform many proposals face to face with customers. I carry around a collard shirt with my logo and phone number on it. Wearing all white and with a collar shirt makes me look more professional in the eyes of a client.
Research & Writing Assignment:
“my Essay” Top 10 reasons to get a home inspection. 1)your biggest investment. Buying a home is one of my biggest investments and without a proper home inspection I would have never known any pre existing issues. 2)radon 3)mold 4)termites 5)septic 6)lead paint 7)fireplace 8)roof- one of the most expensive items of an exterior envelope 9) The objective factory 10)Professional factors
Inspection & Writing Assignment:
In this course we learn that first impressions are key to a viable business. we need to not only look presentable and smile even when on the phone, but we also need to show our customers we appreciate their business.
Research & Writing Assignment:
we learn that our dress code for our business is one of the first things people notice when they first lay eyes on us. it is imperitive that we not only look and act professional but also carry ourselves in a way that shows we care about what we are doing.
Inspection & Writing Assignment:
INSPECTION ARRIVAL:This inspector will probably leave a poor first impression. Firstly, he is dressed poorly, the jeans have holes and are worn out like the tennis shoes. His body language with arms crossed is also poor. He was also 15 minutes late. He also insists on staning 10 feet from the client but, that was due to poor hygiene and an offensive smell.
Research & Writing Assignment:
DAMAGE DURING A HOME INSPECTION: Most home inspectors will damage or break something during their career. But, since the purpose of the inspection is to find defects, this will probably be a scenario. Components such as switches, valves and even roofing can fail during the normal course of an inspection and the homeowner should be thankful that it was identified prior to the new owner taking possession. They should also understand that if a component fails for the new owner that they are going to blame you, the inspector for failing to add it to their report.
Inspection & Writing Assignment:
When meeting with a new customer it is very important to always smile and keep a positive attitude. Just off of first appearance when a customer meets you could play many factors on how they view you. Treat a customer like you would want to be treated.
Research & Writing Assignment:
It is very important to always give great customer service when you are helping a client. With great customer service it will make clients spread the word of the great service they experienced. This will help the inspector and the business in the long run.
Inspection & Writing Assignment:
The first impression of you that your client sees whether you arrive first or you pull up on time but after them is your work vehicle. Keep it clean and advertise. It will give a “professional” appearance and possibly generate additional business.
Research & Writing Assignment:
I chose the image of the Certified Master Inspector Plumbing. The image showed a inspector in a logo T-shirt. Having shirts with your company logo printed provides the professionalism that will help reassure your customer that they made the right decision selecting you over the other guy.
Inspection & Writing Assignment:
Your vehicle is the first physical impression a client will have of you. While you cannot predict the weather, or terrain, you may encounter on the way to the inspection, a good attempt should be made to keep your vehicle clean and presentable.
Research & Writing Assignment:
A leave behind letter with a business card is a good idea for a few reasons. It eases the mind of the home owner regarding who was in their home. It also leaves contact information and is free marketing for someone who will most likely be looking for a new home soon.
Inspection & Writing Assignment:
dressing for the part as people say.i am a big believer in dressing clean and ready for business.i have worked in front of customers all my life and think you should be clean and organized.u can show dirt though when its needed but first impressions are important
Research & Writing Assignment:
working vehicles appearance is important because it is usually the first thing the client sees when you arrive for an inspection.Your vehicle should be clean and dont have alot of damage and stickers from outside the job.Same for inside the vehicle it should be free of clutter.
Inspection & Writing Assignment:
First impressions are very important, as they say “you never get a second chance at a first impression.” First impressions are not always made when you meet someone face to face for the first time. Your first contact with a person maybe a phone call that will leave a first impression. No matter what form, it is best to be warm,friendly, honest, courtesy & don’t forget to smile. Remember that a first impression is a great way to start good costumer service with a client.
Research & Writing Assignment:
Inspection Attire-1-10
It is important what a inspector wears to a home inspection. Sometimes what a inspector wears will be the firest impression that he makes on a client. It is important to be neat & clean when you show up for a home inspection. You should be dressed appropriately for the area & climate you are working in. Use common sense when considering your attire for conducting a home inspection.
Inspection & Writing Assignment:
If I am going to start my inspection by walking around outside of the house, my shoes will be dirty by the time I start the inside inspection. Shoe covers are a convenient necessity. No client will be quick to refer me to someone else after I have tracked mud al over the carpet.
Research & Writing Assignment:
Special consideration may need to be used when performing a home inspection for an elderly client. Should this client prefer to be involved in the inspection, the inspector may need to move and speak slower to ensure the client is happy.
