Maybe I’m missing something, is there a way to generate the repair request without having to have the agent use the Dashboard. Agents here just seem to not be interested in the dashboard, however, I think the Repair Request feature offers tremendous value.
Time needed to also have to print separate and upload to ISN adds up over time. Anyway to attach it possibly after the glossary, or some other technique?
Dom if anyone can figure out how to do this I’m sure it’s you!