Okay, perhaps my subject is too harsh. I’m at an inspection yesterday and my client is with me the whole time. I begin looking at the water heater(4yrs. old), I turn up the dial to fire it up and when I pull the cover off to get a look at the flame, the thing shuts down completely. (here’s where I started breaking rules). I tried to relight it 3-4 time and the pilot ignites but it won’t hold a flame. It looked to me that the thermocouple wasn’t really inside the flame much at all, but it’s that tiny window so who knows. There’s a few reasons it would shut down, but none of them should be predicated on the removal of the outer cover. I just decided to step away and get my hands off it at that point.
I tell the owner when he gets home that he needs to have a plumber come get it fired back up and figure out what caused it to shut down. He said no problem and the inspection ended. Two hours later I get a call from the owner and of course, he’s ticked and thinks I broke his water heater. He’s a flipper who lives in the houses he flips and as I talk to him I realize he never called a plumber, he has no intention of calling one, he just figured he would go downstairs, fire it up and wonder why I thought something was wrong with it. That’s why he’s mad. He even mentioned that he had the thermocouple replaced a few months ago(I wonder if that means he did it himself). After I told him to get a plumber out there for the tenth time, I had had enough of his cursing so I just hung up. I called the agents and told them what was up and reassured them I did remain professional and polite the whole call.
Here’s where I begin hating my profession. I know some guys say if you’re touching it when it breaks it doesn’t matter if you did it or not, you’ve got to fix it. I keep thinking about that, but then I think I should be able to remove the cover off of the dang water heater all day long. The fact that it shut down proves something is wrong. So I can’t figure what to do cuz I’ve thought about it too much.
Any advice appreciated, just don’t call me a f***ing f***er because I’ve heard that enough times this weekend and I’ll hang up on you too.