I’m debating getting into IR and offer it as an ancillary service (I personally think guys that roll it into basic home inspection are cutting themselves off at the knees) Anyways, what if any extra limitations do you guys include?
I took the camera over to a friends place yesterday (who is also a seasoned inspector) and he’s very good at “what if” scenarios. His concern was that the clients expectations go through the roof when you pull out this device that can “magically” see through walls and see invisible handprints…
client: “I paid you an extra $100 and you didn’t see that leak behind the drywall in the basement corner”!!!
Given how much education an inspector needs to use a camera reliably, how is it possible to convey that level of expertise to your client so that they can even understand how it works and why its not going to work all the time everywhere? If you said “I didn’t see it because its evaporitive properties were not conducive to being viewed…”? all they would hear is “I didn’t see it.” LOL