Bottom line and most important! 
3 Likes
Evening, Lon.
You go inspect in minus 45 with driving snow as an eskimo launches a harpoon at you. Lol.
In Montreal, as in any major metropolis, there are locations you do not like to travel to. I was circled by a mob of teens eyeing my equipment and throwing verbal jabs at one another trying to throw me off.
So yes, there are areas but I doubt as bad as some stateside metropolises like the Big Apple, Detroit, Chicago.
In general, I agree with you with this caveat…I think we would get fewer of those calls about this leaking or that not working, if all of our clients read the reports.
1 Like
With stuff like this where you really don’t know I favor common ratios like the 80/20 rule where 80% of your clients read their report, but it’s the 20% who don’t that cause 80% of the headaches or something like that. 
4 Likes
People never open reports all the time.
Unless there is a reason, we don’t even check to see if it’s been read. I turned off the notification button a long time ago.