Inspection & Writing Assignment:
after inspecting this fence and documenting its poor condition it was important to put write in my report how serious it was to address this problem so if something happened as soon as I left the company would not be liable.
Research & Writing Assignment:
protecting your company from unsatisfied customers is so important,from having a Disclaimer in your contract to being extremely careful how you handle an angry client who blames you for damages that were out of your control.Keeping calm and always being a professional can go along way.
Inspection & Writing Assignment:
I have attached a photo of a home inspector talking to his clients. He is representing his company in a nice clean uniform, and well kept appearance. He is also clearly communicating to his clients building a positive relationship with them.
Research & Writing Assignment:
First impressions are very important for home inspectors. You want to give your client a great impression to help build a good relation ship. Being honest with them and having integrity go along way in doing this. Another important aspect is clear and positive communication between both of you.
Inspection & Writing Assignment:
Providing excellent customer service includes a variety of things. Having a welcoming smile, making eye-contact, dressing professionally (shirt with your company name and or logo, nice work pants, clean shoes), a clean vehicle and having a firm handshake are some of the things needed to make a positive impression on a client.
Research & Writing Assignment:
The article I read is titled A Letter Explaining Your InterNACHI Home Inspector Certification. I chose this article because many realtors prefer ASHI-Certified Home Inspectors. With the State of Ohio now requiring Home Inspectors to be licensed, Realtors should be asking if a Home Inspector is licensed instead of asking where the inspector was trained & certified by. I will be using the letter recommended in this article to provide to Realtors to help them understand I am trained and certified as a Home Inspector.
Inspection & Writing Assignment:
When arriving at a home inspection make sure that you as the Inspector arrive early or on time, never late. Arrive in a clean vehicle and park with your truck signage visible. Be wearing appropriate clothes that are clean. No smoking or drinking coffee when greeting your client or real estate agent. Introduce yourself with a smile and a handshake. This first meeting with your client is your opportunity to make a lasting positive impression with them so that they will recommend you to their friends or use your services when they purchase another home or contract your services for routine inspections throughout their ownership of the home.
Research & Writing Assignment:
In the article, “What Really Matters in a Home Inspection” it states that a new home buyer is often overwhelmed by all that is involved in purchasing a home. And that they will have so much information to have to absorb and consider in order to make an informed decision in regards to the purchase of the home being inspected. The client must know that as a Certified Professional Home Inspector through InterNACHI that they can relax and concentrate on specific things that are deemed as major defects or of great safety concern. The small things and cosmetic flaws should not be a factor when making the decision to purchase the home.
Inspection & Writing Assignment:
Understanding how to perform a thorough home inspection is just one of many factors that goes into administering your own home inspection business. Its important to not only focus on performing an impeccable inspection, but also put forth a professional presentation.
Research & Writing Assignment:
There are a plethora of ways to conserve energy in our home. My go-to suggestions are as follows: install a tank less water hater, insulate your home properly, and replace your windows to help better maintain the interior temperature of the home.
Inspection & Writing Assignment:
Advertising is an essential aspect of customer service and communication. As this photo shows, the vehicle advertises the services that can be performed by this firm and clearly shows a website that can be visited. This is a very effective way to reach people that may have otherwise not known about your company. Most people dont know every service that can be provided by every company that advertises as a home inspection company.
Research & Writing Assignment:
I viewed the Custom Home Maintenance Book for Fox Residential Services Group. This page clearly shows the services that are offered by the company and the certifications that are held. This is also an effective way to communicate to potential customers ways to reach a company representative and at what hours.
Inspection & Writing Assignment:
Website is very important tool for the home inspection business. Especially home page is the most important because it gives the first impression to the prospective clients. Customers do not read all the letters so it should have something to catch their interest. Also the homepage should have all information which customers want to find but it should be brief and precise.
Research & Writing Assignment:
<10 Easy Ways to Save Money> 1. Find better ways to heat and cool. Installing a ceiling fan, replacing air filter periodically and installing a programmable thermostat. 2. Use a tankless water heater 3. Replace incandescent lights with LED 4. Seal and insulation holes and gaps which air can pass through. 5. Use an low-flow 1.6 gallon toilet or dual-flash toilets. 6. Use Energy Star rated appliances 7. Install daylights 8. Insulate windows and doors 9. Use convection ovens 10. Do the laundry when you have a full load of clothes and set the water temperature to 103 F
Inspection & Writing Assignment:
Personal appearance is extremely important in life and especially important as a home inspector. Because a home inspectors core product is himself and should be packaged professionally. I keep a change of clothes with me and my vehicle. And a Tyvek coveralls suit . And shoe booties to cover my shoes and work boots for The inspection of crawlspaces.
Research & Writing Assignment:
Truck signage is the easiest marketing you can do. Truck signage demonstrates that you are a professional. It is important to make sure your sign is high-quality. And professionally done never use a homemade sign or a cheap sign. It is also very important to make sure your vehicle is clean inside and out before your first appointment of the day.
Inspection & Writing Assignment:
Advertising is the key to a startup business. People love a good website and can get frustrated by a cheap poorly build or laid out one. Inspectors must understand that the back end of their business is just as important as the services they provide.
Research & Writing Assignment:
Custom home maintenance books provide the guidance to new home owners. Majority of people have no clue what you’re even inspecting but by giving them a guide to how they could possibly prevent something from breaking in their house is a crucial piece to your business.
Inspection & Writing Assignment:
This is my lovely wife for 11 years. I have to use her as an example so to speak to explain how to respect people (clients). When I first met her I was driving city transit and from there on its been glorious. Even though she is from another country I still treat her with the utmost respect. Like they say happy wife, happy life… When we go to our church we treat our brothers n sisters with respect. Just we want to be treated. Same goes for dealing with your clients. Treat them as you want to be treated, with respect.
Research & Writing Assignment:
Hiring a Healthy Home Inspector
This article is worth reading because it tells you roughly how many people from the US live. Your home should be a healthy home not a death trap. There are to many health risks that invade our homes. I encourage everyone to read this and understand how your health and your families are so very important. Stay healthy everyone.
