I wanted to discuss my morning inspection to see how would you handle a similiar situation.
I pride myself on beingon time and early. If I was to be late I would call all involved parties.
The inspection is schueduled for 9AM. It is a condo and I am not inspecting the exterior. I did receive the lock box combo on a occupied residence and no one was home.
At 9;05 I call my client and ask here if she is planning on attending the inspection. She states they are running late and show up at 9:30.
I wasnt rude on the phone and explained that we where schuduled at 9AM.
So when they arrive the husband has a attitude about how I was rude to his wife. (She just learned she was pregnant)
I start explaining about how occupied residences have limitations and storage and he goes off on how he is paying me and the furniture needs to be moved.
I basically told him that he need not do that and you should focus on the FPE panel in the basment that needs evaluation and to relax.
So I procede with the inspection and find numerous issues as usual.
I go to the clients that I would like to review the summary and he walks outside and has a smoke.
If I was 30 minutes late I wouldnt be in business. This is the type of client that it is a inconvienence because they needed to work around my schuedule.
This is also the client that calls you in 6 months later bitching about the Toilet paper is on the up side and not down.
By the way my afternoon inspection cancelled.
We had originally schueduled once before. She has called and reschuduled and this and that.
I told her she should find another inspector. I dont need this type of client.
She stated her previous inspector took 15 minutes to complete her home. Actually lady this is what you deserve.
It is a sale by owner and no one can get there time together. I have already spent a hour on getting the report ready.Twice
People are people but sometimes they can get more difficult.
Any comments are appreciated.
The picture is an example of the storage. Please let me trip over this stuff so I can test your window that already has a leaking seal. But since your a A… I will test your screen that I already noted needed replacing that isnt working.
The storage in this house wasnt that bad.