Originally Posted By: rcooke This post was automatically imported from our archived forum. This was in the Oct 2005 readers digest Page 206 Canadian Issue.
This adds to what I have said " friends seldom SUE friends"
Believe it or not,Getting sued for malpractice seems to have little to do with whether Doctors commit malpractice says Malcom Gladwell in his book Blink.
Doctors who have never been sued spent in average of three minutes longer with each patient and tended to make orienting comments like "first, I'll examine you, then we'll talk the problem over". They tended to listen actively saying things like " go on tell me more ", They where more likely to laugh and be funny during the visit.
But if a Doctors voice was judged to sound dominate, that doctor tended to be in the sued group. In the end it comes down to simply a matter of respect, and the most fundamental way is communication is through the voice.
So Doctors take heed. Treat your patient with the respect, and you probably won't ge sued, even if you make a mistake. But if you are gruff fail to take the time to listen and " talk down" to a patient you had better watch out.
Bill Rogers in the Medical Post.
Originally Posted By: jferry This post was automatically imported from our archived forum.
Paul -
My point was exactly that. There was no data reflecting how frequently negligent nice docs do not get sued. If there were a matrix showing that being nice actually deterred injured patients from suing negligent docs, the premise might have some validity. In the absence of such data, it's just a cute anecdote.
Originally Posted By: rcooke This post was automatically imported from our archived forum.
Joe there are two of us Roy Cooke and Ray Wand.
I feel that the personal touch is so important.
All my clients leave me very happy.
I no longer do Inspections with out at least one person there .
I find those I have concerns with where not at the inspection .
I also spend much time on the phone explaining for ten minutes what I can show them in ten seconds.
I think a shake of the hand still makes all feel better from the get go .
Originally Posted By: jferry This post was automatically imported from our archived forum.
Roy -
You are absolutely right. And I am the foremost practitioner of the glad hand. I just don't think that it is going to protect me, if I blow a statute of limitations on an automobile fatality case.
Originally Posted By: rcooke This post was automatically imported from our archived forum.
jferry wrote:
Roy -
You are absolutely right. And I am the foremost practitioner of the glad hand. I just don't think that it is going to protect me, if I blow a statute of limitations on an automobile fatality case.
Joe
I agree but if it only adds 6% that is an improvement .
Every little bit helps.
I write hard Talk soft and try to miss nothing so far it has worked well.
I believe 6% make s a lot of casinos much money in Las Vegas
