Originally Posted By: rcooke
This post was automatically imported from our archived forum.
This was in the Oct 2005 readers digest Page 206 Canadian Issue.
This adds to what I have said " friends seldom SUE friends"
Believe it or not,Getting sued for malpractice seems to have little to do with whether Doctors commit malpractice says Malcom Gladwell in his book Blink.
Doctors who have never been sued spent in average of three minutes longer with each patient and tended to make orienting comments like "first, I'll examine you, then we'll talk the problem over". They tended to listen actively saying things like " go on tell me more ", They where more likely to laugh and be funny during the visit.
But if a Doctors voice was judged to sound dominate, that doctor tended to be in the sued group. In the end it comes down to simply a matter of respect, and the most fundamental way is communication is through the voice.
So Doctors take heed. Treat your patient with the respect, and you probably won't ge sued, even if you make a mistake. But if you are gruff fail to take the time to listen and " talk down" to a patient you had better watch out.
Bill Rogers in the Medical Post.
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Roy Cooke Sr.
http://Royshomeinspection.com
