Originally Posted By: wdecker
This post was automatically imported from our archived forum.
Some advice, if it would help.
With roofs, make sure that you inspect the outside AND the inside. Look for water staining in areas under where you are suspicious on the outside. Look on the decking AND the rafters. If you see signs of staining, check for active moisture with a good meter.
If you cant see the inside of the roof (not attic, no access) make sure you CLEARLY STATE this in your report.
Also, it is a GOOD thing when your client follows you areound and you give a running dialog of what you see (good and bad). It helps you to remember for when you write your report AND educates the client. When people learn new things (are educated) they feel good. They find out that YOU make them feel good. Don't lecture from a condescending POV, just discuss and make sure that you let them talk as well. In that wat, you make them interested and involved in the inspection. This is the best way to keep loyalty and get referrals.
After you hit the 50 to 60 inspection point, you will find more and more people coming to you based upon the refe4rrals of old clients. This is the sweet spot.
When you write your first report, you REALLY make sure that you get it right. This is normal. But, over time, there is a tendency to get full of yourself and skimp on the descriptions and such. Avoid this! Write each report with the completeness and diligence of the first. I regularly go back over my old reports and self critique myself to make sure that I am still sharp.
Good luck to you.
Decker Home Services
Skokie, IL 60076