I know Tom very well also, and his response to Brandon’s plight is not the exception, that is the way he is. A “get it done”, “take care of the customer” kind of guy. Glad it worked out Brandon.
I would very much appreciate you changing the title of the thread. I actually tried changing it in my first post but it only changed the title to that particular post.
Change it to something lile “FLIR, Thanks for the awesome support” or similar if you will.
I received all my shipping info from FLIR yesterday afternoon. Even those guys have been showing incredible support. I have 1 inspection today then I’ll be packing my camera up and sending it to FLIR. I’m actually leaving to work happy about the situation and also excited about getting the opportunity to soon be offering inspections with a FLIR 320 x 240 resolution camera.
I’d like to thank you personally for getting me in contact with Tom and the other folks at FLIR. I’ll always be thankful of the way you and the FLIR guys immediately jumped on this situation and bent over backwards to help me out.
I guess it is all about who you know. It seems this forum is proving to be a good place to find the people to know.
I agree Rick is a good guy, I just purchased a T300 from Rick and got a GOOD deal!! Make sure you get a quote from him before you make your final decision on a new FLIR Thermal Imager.