Going into the home inspection business with infrared technology was one of the best decisions I’ve ever made.
Of course we all have a few kinks to work out with any type of business but dealing with FLIR has been the worst business decision I’ve ever made.
The above message has recently changed it’s course. Yes, I’ll say I did feel what I said to be true until recently when Tom O’ Toole from FLIR contacted me offering support concerning my situation.
I will humbly eat my words and reply that FLIR has turned me from a recently unsatisfied customer into a life long FLIR user and promoter. I don’t think I’ve ever had a company or company employee, such as Tom, ever even come close to the level of customer service that I’ve recently received.
If I never gained another thing from joining InterNachi than this one posting experience would have made it worthwhile in the benefits I’ve received.
Most of the time people get their ***'s ripped apart for posting the slightest negative comment or even slightly dis-agreeable comment on a forum but for some odd and thankful reason that wasn’t the case with this thread. Yeah, I received a few reply’s from others perspective but while also being supportive and understanding at the same time.
Much Thanks to Nick, Andrew, Ron, David, Jeffery, Linas, and even you Dan! Most importantly, Thanks to Tom at FLIR for your support!
Problem resolved! See details in thread