The home buyer requests that the inspector embellish the condition of the older but not end of lifespan boiler, in hopes to get a new unit included in the sale of the home. The InterNACHI Certified inspector states that an InterNACHI member according to Code of ethics shall be fair, honest and impartial, and act in good faith in dealing with the public.
Being an interNACHI certified home inspector means that I am not only representing myself, but a national organization and others in my profession. Therefore, if a seller were to ask that I “take it easy” on the roof inspection I would have to politely inform them of the interNACHI Code of Ethics and tell them that I must abide by them, as well as the Standards of Practice agreed upon in writing prior to the inspection. The Code of Ethics requires that I be fair, honest, and impartial and work in the best interest of the client. The Standard of Practice says that I must inspect the roof-covering materials; the gutters; the downspouts; the vents, flashing, skylights, chimney, and other roof penetrations; andthe general structure of the roof from the readily accessible panels, doors or stairs. It further states that the inspector shall describe the type of roof-covering materials and report as in need of correction observed indications of active roof leaks.
Article "Doing damage as an inspector: It’s your job.
In this article I learned the very valuable lesson that if an item inside a home breaks due to the testing of the normal function of said item. That is actually a good thing, not something to offer to pay to replace or reduce the price of service. It is good because it proves the whole reason that we are there to inspect. To find the problems of a property, to inform either the purchaser or owner of the property what may be faulty damaged or at the end of it’s useful lifespan.
I am allowed to cut and paste from the interNACHI website a letter explaining my interNACHI Home Inspection Certification. It explains what InterNACHI is and what the basic requirements are for certification, as well as what I must do in order to maintain my membership in good standing.
The home inspector is hired by the prospective buyer to do a home inspection. During the home inspection the Certified Home inspector is told by a neighbor that they believe that a homeless person and or kids have going in and out of a large vent / access point on the side of the house that leads into a crawl space. The inspector sees foot prints along the side and near the vent and states in his report that it looks as if someone has been residing in the crawl space. The buyer uses this information in the bargaining process to try to lower the asking price. A second inspector is called out by the seller to confirm or disprove the statement. Upon removing the cover there are spider webs across the opening and the dirt and dust has not been disturbed in a long time. In this situation the code of ethics was not adhered to. The inspector did not do due diligence and knowingly stated in a report information that was unconfirmed and incorrect. This could have had adverse consequences for the seller in the form of lost money and damage to the Home Inspection industrys reputation. The correct thing would be to state only information that is correct and confirmed.
The home inspector is hired by the prospective buyer to do a home inspection. During the home inspection the Certified Home inspector is told by a neighbor that they believe that a homeless person and or kids have going in and out of a large vent / access point on the side of the house that leads into a crawl space. The inspector sees foot prints along the side and near the vent and states in his report that it looks as if someone has been residing in the crawl space. The buyer uses this information in the bargaining process to try to lower the asking price. A second inspector is called out by the seller to confirm or disprove the statement. Upon removing the cover there are spider webs across the opening and the dirt and dust has not been disturbed in a long time. In this situation the code of ethics was not adhered to. The inspector did not do due diligence and knowingly stated in a report information that was unconfirmed and incorrect. This could have had adverse consequences for the seller in the form of lost money and damage to the Home Inspection industrys reputation. The correct thing would be to state only information that is correct and confirmed.
I arrive for an inspection, the client meets me explaining her concerns about some really big issues costing them to lower their listing price. A recent hail storm has made it almost impossible to recover, and could I possibly let that slide and they’ll pay me to keep that out of the report. I explained that I pride myself and my training on a certain code of ethics which actually protects you the owner, the buyer and myself. I will report all issues but I do have a network of reasonably priced contractors that are just great.
An ethical situation that an InterNACHI Certified Home Inspector can possibly have to deal with is a Realtor offering them money to overlook the homes condition. like major plumbing or other issues. The Inspector needs to remind them that we will not and can not offer any special favors nor accept bribes. We adhere to a code of ethics at all times.
claiming to be an "expert"is just add a way for potential law suits there many skilled professions to build a home or building and those guys have many hrs of doing that one job we are here to give our best judgement on how well the buildings condition is in
well you should never go easy on a home inspection mainly on safety issues your really there for both parties trying to give your best opinion so if i “take it easy” on you the client wont know of potential hazards
A new client called me to ask if I could do an inspection for him and that his agent wanted to use his inspector. He told me that he was a little nervous about the agent and didnt trust him. During the inspection the agent asked I would send him the report to read before I sent it to my client. I told him I could do that with the clients permission or the client could send it to him. The client said that he didnt want the agent to see the report at all after I mentioned it to him.
If an agent calls me before the inspection and says that he really wants this deal to go through and I should not freak the client out about the foundation even though it is clearly caving in. This would be a situation where I need to look out for the client and their best interest and describe the foundation and probably suggest further evaluation by an engineer or foundation contractor.
After reading the dangers of calling yourself a expert, I was blown away from an example Court case! I never want to find myself in that situation. Calling yourself an expert is like telling a client what is code and whats not! Your settings yourself up for embarrassing failure!
Turning away some customers is one rule that is great. Especially if they are a lawyer. It may end up costing even more than the 400 dollars I might make. Also a stop sign is a good idea if the client is there for the inspection.
A contractor purchased a home and lived there for some time repairing and upgrading the property. When it was time to sell, an inspection took place. The contractor asked the inspector to take it easy on the inspection as it would affect the sale. The inspector stated that this was a “snapshot in time” of the property, and we are happy to report the status as we observe it.
Home inspectors are making ethical decisions on a daily basis. Could be the buying agent trying to get the home inspector to over look items on a house for their client.
Agents only make money when they sell a home, Agents don’t want to lose a deal because of a home inspection. Always be honest on your reports and be consistent with every report.
If the seller is not also the client, then I’m not sure the inspector is under any obligation to respond to them at all; however, the apparent light-hearted ‘Go easy’ comment from the seller could, I suppose, be responded to in kind with a like-light-hearted comment such as “I gotta do what I gotta do”. If it is the client that has made this ‘Go easy’ comment, then the inspector could respond similarly and even add “…and comply with the Standards of Practice of InterNACHI”. I guess the bottom line is that the inspector should take the opportunity to respond to the comment, in any case, that the inspector is obligated to follow the InterNACHI Standards of Practice, the InterNACHI Code of Ethics, as well as any laws and practices of the State in which the inspector is providing services. It’s then just a matter of the best way of communicating that, which I suppose is subject to debate.
Protecting your assets is very important. None of us want to be sued. Forming an LLC is one way of protecting your assets. E&O will also help. Carry the right insurance and do what ever it takes to not be sued.